Privacy Policy

Contact details 

Name: Justine A H Blanchard

Registered & Postal Address: 55 High Street, Hampton, TW12 2SX 

E-mail: hello@body-confidence.co.uk 

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Health and welfare data for coaching and emergency purposes only

How we get the personal information, why we have it and what it is used for

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Email addresses are provided by you for delivery of newsletters.
  • Safety and wellbeing of clients/members during fitness or coaching programmes.
  • To keep in touch about future and existing exercise and coaching programmes. 
  • To commit to and adhere to the terms of a contract.
  • As part of our day to day working relationships.

Your information is confidential and not shared however if you reveal you are in harm’s way or have committed a crime, I am dutybound to reveal that to authorities.  I hold Confidentiality very highly & is maintained at all times with the few exceptions as follows:

  1. When there is a threat of physical violence or harm to yourself or another.
  2. If subpoenaed by a court to disclose any information to a named third party.
  3. If limited disclosure is agreed as part of the coaching with a third party your permission would be sought in the eventuality of any of the above.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

  1. Your consent. You can remove your consent at any time. You can do this by contacting Justine Blanchard at the contact address above.
  2. We have a contractual obligation.
  3. We have a legal obligation.
  4. We have a vital interest.
  5. We have a legitimate interest.

How we store your personal information 

Your information is securely stored on UK or EU servers wherever possible however as a small business we do not develop bespoke business software and therefore some data may be transferred outside the UK or EEA.  We do ensure this is done following standards set out in GDPR regulations.

Personal data will be retained for the minimum period possible that allows us to satisfy our legal obligations to HMRC and other relevant bodies.

A full schedule is available by contacting Justine Hales at the address above.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information. 
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.

Name: Justine Blanchard

Registered & Postal Address: 55 High Street, Hampton, TW12 2SX

E-mail: hello@body-confidence.co.uk

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Name: Justine Blanchard 

Registered & Postal Address: 55 High Street, Hampton, TW12 2SX

E-mail: hello@body-confidence.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk